At Caleb Service Hub, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.
Information We Collect:
Personal Information:
We may collect personal information such as your name, contact details, and address when you engage with our services, request information, or create an account.
Service Information:
Information related to the services you request, including details about your property, service preferences, and any additional instructions provided.
Payment Information:
We may collect payment-related information, such as credit card details, to process payments for services rendered.
Device Information:
We may collect information about the device you use to access our services, including IP address, device type, and browser information.
Usage Data:
We may collect data related to your interactions with our website or mobile application, including pages visited, time spent, and other analytics.
How We Use Your Information:
Service Delivery:
We use the information you provide to deliver and fulfill the services you request, ensuring the quality and efficiency of our service delivery.
Communication:
We may use your contact information to communicate with you about service updates, appointments, and promotional offers. You can opt-out of promotional communications at any time.
Payment Processing:
Your payment information is used solely for processing payments related to the services you receive. We employ secure and encrypted payment processing methods.
Improvement of Services:
We use collected data for analytical purposes to enhance and improve our services, website, and user experience.
Legal Compliance:
We may use your information to comply with legal obligations, respond to legal requests, or protect our rights and interests.
Data Security:
Secure Handling:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Access:
Access to your personal information is restricted to authorized personnel who need the information for service delivery and support purposes.
Third-Party Disclosures:
Service Providers:
We may engage third-party service providers to assist in service delivery, payment processing, or analytics. These providers adhere to privacy and security standards.
Legal Requirements:
We may disclose your information in response to legal processes, court orders, or as required by applicable laws and regulations.
Your Choices:
Account Information:
You can review and update your account information at any time by logging into your account on our website or mobile application.
Opt-out:
You have the option to opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails.
Changes to Privacy Policy:
We reserve the right to update this Privacy Policy periodically. Changes will be communicated through our website or other means of contact.
Contact Us:
For any questions or concerns regarding our Privacy Policy, please contact us at info@calebservicehub.com.